If you have used IPTV services, you may have encountered a situation where the IPTV Smarters app displays the message “Invalid login details.” It is an error message that prevents you from accessing your favorite IPTV channels.
This error can occur despite providing the correct password and username. It is an annoying issue faced by IPTV users worldwide. Some of the possible causes behind this issue could be an expired IPTV subscription, server problems, or an outdated version of the Smarters app.
However, there’s nothing to worry about. You can fix this error by applying a few easy solutions. In this post, we will guide troubleshooting the issue. So if you are experiencing something similar, you may find this article helpful.
Reasons IPTV Smarters Showing Invalid Details
Before moving on to the solutions, let us first learn the potential causes behind this error.
- Wrong Login Details
The primary cause behind the “Invalid login details” error is incorrect login credentials. When logging into your Smarters app account, make sure that you input the correct password and username.
Remember, the login password is case-sensitive. So discrepancies in capitalization might lead to errors. Therefore, it’s advisable to review your login details twice.
- Outdated Smarters App
This error can also occur if you are using an outdated version of the IPTV Smarters app.
It is recommended to install the latest updates for the app to work smoothly. This can help fix any known complications within the app.
- Expired Subscription
An additional factor contributing to this error may involve an expired subscription. It’s advisable to confirm with your IPTV provider regarding the status of your subscription.
If your subscription is over, in that case, you will have to get it renewed to regain access to the IPTV service.
- Account Blocked
If your IPTV provider has suspended your account, you will encounter the “Invalid login details.” This situation may arise if you don’t follow the terms and conditions of your IPTV provider or share your account with multiple users.
To rectify this issue, you should reach out to your IPTV provider and request them to restore your account.
- Server Problems
Sometimes, the IPTV server may experience technical complications, leading to the “Invalid login details” error.
In such cases, it becomes necessary to wait for the server to get restored. Or you can report the issue to your IPTV provider.
- Wrong Server URL
Using the wrong server URL can lead to the “Invalid Details” error within the IPTV Smarters app. When you enter the wrong server link, IPTV Smarters fails to establish a connection with the appropriate server. As a result, you are unable to log into your account.
Therefore, it is essential to make sure that you are entering the right server link for your IPTV provider. In case, you are not sure what the correct URL is, get in touch with your provider to verify the URL.
- Antivirus Software Or Firewall
The “Invalid Details” error can also occur due to antivirus software or firewall. There’s a chance that these programs are blocking the connection between the server of the IPTV service provider and the IPTV Smarters app. In some cases, it can also prevent IPTV from reading m3u files.
Firewalls block both outgoing and incoming traffic from certain apps. This includes IPTV Smarters as well. If the settings of the firewall are restrictive, it can prevent IPTV Smarters from connecting with the server of IPTV.
On the other hand, antivirus software often has security protocols that restrict some apps from establishing internet connections. If the antivirus solution identifies a threat coming from the IPTV Smarters app, it might prevent it from operating and displaying an error text. In this case, the only logical thing to do is to deactivate the antivirus or firewall.
Solutions To Fix IPTV Smarters Invalid Details Error
By now you should be familiar with the reasons causing the “Invalid Login Details” error. In this section, we will provide the easiest solutions to fix this problem.
Solution 1: Make Sure Your Internet Connection Is Stable
An unstable network connection is a primary factor that can hinder the efficient functioning of IPTV Smarters. Therefore, your initial step should be to confirm the stability of your connection. If you notice any issues, consider restarting your router. Or you can check the speed of your connection on fast.com.
Having a slow or unstable connection can trigger the “Invalid Login Details” issue. If you are unable to fix your internet speed, get in touch with your Internet Service Provider (ISP) for assistance.
If you experience internet issues frequently, it’s probably best to switch to your ISP. Go for a stronger and faster Wi-Fi connection and this should solve the problem.
Solution 2: Use The Correct Server URL
Entering incorrect server URLs can prevent you from logging into your IPTV Smarters app. Before trying any other solution, you should verify the information provided by your IPTV provider. You need to ensure that you are using the correct server URL.
It’s important to input the complete URL. So don’t forget to use the prefixes such as https:// or “https://.” Additionally, make sure to review any necessary password and username combinations, as well as port numbers, for accuracy.
Solution 3: Close & Open The IPTV Smarters App
If the problem persists even after ensuring a stable network connection, proceed by closing the app. Wait for a brief moment before reopening it. Check if the problem has been resolved.
Sometimes, this error occurs due to incomplete app loading or glitches. In this case, loading the app again can resolve the problem. Many users have found this method helpful, so you should try it too.
Solution 4: Restart Your Devices
If you continue to experience difficulties with the IPTV Smarters app, try restarting your device. Sometimes, the problems in the IPTV Smarters app and within your device can be resolved by a simple device restart.
The method for restarting may vary depending on your device. But generally, it involves powering off your device and waiting for a few seconds and then powering it on again.
For Android devices, users can use the dedicated restart option if it is available. A simple restart can resolve several issues. Therefore, you shouldn’t underestimate this method.
For Apple devices, you should follow these steps to restart the device:
- Long press the Power button until you see the option “slide to power off.”
- Slide the slider to the right to power off the device.
- After a brief pause, long press the Power button once more until you see the Apple logo on the screen.
- Leave the Power button and allow the device to initiate its restart.
- Upon the completion of the restart process on your Apple device, proceed to launch IPTV Smarters.
- Attempt to log in once more to verify whether the “Invalid Details” error has been solved.
Solution 5: Quick Sign-In
If the above solutions don’t work, try this method. For quick sign-in, use your Google, Facebook, or Twitter account to sign into the app.
To do this, access your Facebook account and utilize the Quick sign-in feature within the Smarters app.
It’s important to note that your accounts must be linked before this approach is effective. If you haven’t linked your account, you won’t be able to proceed with this solution.
Solution 6: Update The App
Sometimes, the “Invalid Login Details” error appears because you are using an outdated version of the app. This is why it is important to check if the app is up-to-date.
Check if there’s a new update available. If yes, then proceed to download and install it. Installing the most recent version can help resolve any existing issues or bugs. It is a simple and effective method to solve this error.
Solution 7: Reinstall The App
Temporary bugs can hinder the smooth functioning of applications. Resolving such issues is possible by uninstalling the application and then installing it again.
During the reinstallation process, make sure that all the background applications are closed. After installation, attempt to log in once again.
Simultaneously, consider deleting your device’s cache. You can clear the cache through your device’s Settings menu.
Solution 8: Contact Customer Support
If none of the solutions work, it is indicative of a more complex issue. In this case, it will be better for you to contact the customer support team.
You can reach them via email at [email protected]. Or you can use the Contact Us form available on their website.
It may take some time for them to send a response, so you need to stay patient and wait.
Final Words
IPTV Smarters is a great app for streaming quality IPTV content. It is compatible with both iOS and Android platforms. If you are unable to log into the app due to the “Invalid Login Details” error, follow the steps mentioned in this post to resolve it. If you fail in the first attempt, don’t give up, and try other solutions.